Refund policy
Return & Refund Policy
Effective date: July 20, 2026
Glitz & Fashion wants you to shop with confidence. This policy explains how returns, exchanges, cancellations, and refunds are handled.
30-day return window
You may request a return within 30 calendar days after your order is delivered. To be eligible, the item must be unworn, unused, unwashed, with its original tags and packaging, and accompanied by proof of purchase.
How to start a return
- Email support@glitzfashionstore.com with your order number and the item(s) you want to return.
- Tell us the reason for the return and include clear photos if the item is damaged, defective, or incorrect.
- Wait for our return authorization and return instructions before shipping anything.
Returns sent without authorization may not be accepted. Do not mail a return to our business contact address unless our support team specifically instructs you to do so.
Return shipping and fees
For a change of mind, fit, or size, the customer is responsible for return shipping. If the item arrived damaged, defective, or different from what was ordered, Glitz & Fashion will provide a return solution at no cost to the customer. We do not charge a restocking or handling fee for approved returns.
Non-returnable items
Gift cards, personalized items, and items clearly marked “final sale” cannot be returned. For health and hygiene reasons, opened personal-care items and pierced jewelry cannot be returned unless they arrived damaged or defective. Your statutory rights are not affected.
Damaged, defective, or incorrect items
Please contact us within 48 hours of delivery with your order number and photos. We will review the issue and arrange an appropriate replacement, refund, or other resolution.
Exchanges
Contact us within the 30-day window. When an exchange is unavailable, the fastest option is to return the eligible item and place a new order.
Refund timing
We will inspect an approved return after it is received and notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the credit.
Order cancellations
Contact us as soon as possible. We can normally cancel an order only before fulfillment begins. Requests made within 24 hours of purchase have the best chance of being completed, but cancellation is not guaranteed after processing or shipment.
Contact
Email: support@glitzfashionstore.com
Phone: +1 786-626-3808
Business address: 1001 7th Street, Unit 103, Miami Beach, FL 33139, United States